Privacy Policy

Privacy Policy

Effective Date: 05/11/2025
Thank you for choosing DeepOmni AI (“we”, “us”, “our”). This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website, applications, and services (collectively, the “Services”).

1. Information We Collect

We may collect the following types of information:

  • Information you provide: When you register for an account, subscribe, purchase a plan, contact us for support, or otherwise interact with the Services, we may collect your name, email address, billing information, payment details, username, password, and any content you submit (for example prompts, uploaded files, feedback).

  • Usage information: We collect data about how you use the Services, including features you use, time and date of use, your IP address, device type, browser version, referring/exit pages, operating system, and click-through data.

  • Uploaded or generated content: If you upload files, enter prompts, or generate content via our AI tools (text, image, code, chat, speech-to-text, etc.), we collect and store that content in order to provide the Services.

  • Cookies and tracking technologies: We use cookies and similar technologies to recognise you, maintain your session, and analyse usage of the Services.

2. How We Use Your Information

We use your information for purposes including:

  • Providing, maintaining and improving the Services;

  • Processing your transactions and sending you confirmations;

  • Responding to your inquiries and providing support;

  • Monitoring usage for security, fraud prevention, and abuse detection;

  • Communicating with you about updates, promotions, or new features (you may opt-out where required);

  • Customising and personalising your experience.

3. How We Share Your Information

We may share your information in the following ways:

  • Service Providers: We engage third-party vendors (payment processors, hosting providers, analytics providers) to perform services on our behalf; they have access only to the data needed to perform their function and are bound by confidentiality.

  • Legal Requirements: We may disclose information if required by law or to respond to lawful requests by public authorities.

  • Business Transfers: If we merge, are acquired, or sell all or part of our assets, user information may be transferred as part of that transaction (and we will require the successor to protect your data under similar terms).

  • With your Consent: We may share information with your consent or at your direction.

4. Data Retention

We retain your personal information as long as necessary to fulfil the purposes laid out in this policy unless a longer retention period is required or permitted by law. If you delete your account (where allowed), we may retain residual copies for backup, legal obligations, dispute resolution, and enforcement of our policies.

5. International Data Transfers

If you access our Services from outside the United States (or where our company is incorporated), your personal data may be transferred to, stored, and processed in other countries. By using our Services, you consent to this transfer.

6. Your Rights

Depending on your location, you may have the following rights:

  • Access your personal data and obtain a copy;

  • Request rectification or deletion of your data;

  • Restrict or object to certain processing;

  • Data portability;

  • Withdraw consent (to the extent processing is based on consent) without affecting the lawfulness of processing before withdrawal.

To exercise these rights, contact us at [Insert Contact Email].

7. Security

We take reasonable administrative, physical and technical safeguards to protect your information. However, no online service is completely secure and we cannot guarantee absolute security.

8. Children’s Privacy

Our Services are not directed to children under 13 (or higher minimum age as required in your jurisdiction). We do not knowingly collect personal information from children under such age. If we become aware of collection from a child, we will delete such information unless required to retain it.

9. Changes to This Policy

We may update the Privacy Policy from time to time. We will post the updated version here with a new “Effective Date”. Continued use of the Services after a change indicates acceptance of the updated policy.

10. Contact Us

If you have questions or complaints about this Privacy Policy or our privacy practices, please contact:
DeepOmni.AI, support@deepomni.ai

 

Still have a question? Browse documentation or submit a ticket.

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